Memaila was created to make team emailing as seamless as possible without
sacrificing the efficiency customer service requires.
Filter certain emails to specific team menbers either by "sender" or specific keywords in the subject line.
Sometimes emails come to the wrong department. Escalate an email to another group of team members with a click.
By giving each team member the convenience and flexibility to respond to customer support issues from their individual email address and from any devices, organizations of all shapes and sizes can be instantly empowered with a faster, and far more efficient, customer response rate.
And the best part is that this process is just as easy as responding to any other type of email.
Yes, you can add as many forwarding emails as you’d like. To do this, each email address should be separated by a ;
That’s the proprietary solution we built. Even though a plethora of forwarding addresses may be replying to the original email in the same thread, the reply will always show as the team email address.
Yes. We have a filter tool available in the “Mail Settings” tab that allows you to filter content to specific forwarding email addresses. You can filter either by from email or keywords in the subject line.
Actually it doesn’t. What we did to identify the email as a Memaila email is we put an icon in the subject line so every time an email comes in you know that’s a Memaila team email. Once in the email, you can click on the email address and see which Memaila team email is being sent the email
With Memaila we make avoiding email collisions a breeze.
We support all major isp’s. All personal domains can also be used by configuring your IMAP settings.
(Recommended for a test drive)
(Recommend for a small team)
(Recommend for a big team)
Memaila was launched at the SellerCloud User Conference 2019 in response to the need for CRM-like functionality combined with a shared inbox. Whereas a traditional CRM requires all team members to be logged into the CRM system to participate in team emails, Memaila’s revolutionary system allows team members to contribute to team emails from their own email account, from anywhere.
We designed a way to give members of a team the ability to respond to shared team emails from their private email address while the response still shows as being received from the team email address. We also created features such as ‘Thread Control’ and ‘Smart Notifications’ to avoid multiple employees responding to emails that were already responded to, also known as ‘collisions’. At the same time, Memaila brings CRM-like insight into the email you receive, integrating with ERP systems like SellerCloud and the like. These are some of a plethora of other features that makes Memaila the revolutionary new way to manage team emails.
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